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How a leading Australian bank achieved PCI DSS compliance with Enterprise Recon

Banking
Industry

Financial Services

Challenge

Following a merger, one of the largest lenders in Australia wanted to ensure all personal information and payment card data were being managed correctly and securely, complying with PCI DSS requirements.

Results

Within the first quarter of scanning with Enterprise Recon, the bank identified more than 54 million instances of sensitive data across its digital ecosystem, which it was able to remediate effectively and achieve PCI DSS compliance.

Key Product

Enterprise Recon Pro

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Cost of a data breach financial services 2025

$5.56m

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US consumer fraud losses 2024

$12.5bn

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Stolen data is customer PII

46%

What our customers are saying

Corporations Have Data Stored In So Many Locations That It Is Impossible To Manually Look For Information. With The Data Security Tool From Ground Labs, It Makes The Process Easy And Simple For Organizations To Search For Data That Is Stored In A Non-secure Manner And Take Corrective Actions To Remediate It And Secure The Data.

Ajay Unni

CEO

What our customers are saying

Enterprise Recon PII provides our team with centralized management of our data discovery process, allowing us to manage all scans from a single location without having to physically go to each and every machine to install and scan. This has created greater awareness of how and where we store data, enabling us to stay compliant with a variety of privacy regulations.

Nurettin Akhan

Manager, Cloud Services Systems

What our customers are saying

Enterprise Recon PII provides our team with centralized management of our data discovery process, allowing us to manage all scans from a single location without having to physically go to each and every machine to install and scan. This has created greater awareness of how and where we store data, enabling us to stay compliant with a variety of privacy regulations.

Nurettin Akhan

Manager, Cloud Services Systems

70%

Reduction in the time data import tasks take

Reduction in the time data import tasks take

100%

Success rate for customers using Flatfile

Success rate for customers using Flatfile

Banking

Financial services are essential for the modern economy, and they handle vast amounts of sensitive information.

This requires a careful balance between fulfilling their business objectives, complying with the law, protecting their customers’ interests and enabling data-driven innovation.

The role of data discovery for financial services is becoming a necessity in achieving and maintaining compliance with their fiduciary obligations.

Industry

The challenge

A bank managing an asset base of $6 billion AUD

When two leading Australian banks merged, they became one of the largest lenders in the country, managing an asset base of $6 billion AUD for over 4 million Australians.

As the banks went through the merger process, they wanted to ensure all personally identifiable information (PII) and payment card industry (PCI) data, including credit card numbers, were being managed correctly and securely.

The bank needed to protect against data breaches and ensure it was meeting payment card industry data security (PCI DSS) compliance requirements.

The journey

The search for a PCI DSS compliance solution

With millions of customers across the two brands, the bank needed urgent help achieving PCI compliance following the merger. PCI compliance is critical for businesses handling credit card numbers in order to protect customers from credit card fraud.

Hackers are highly motivated to steal credit card data. If they gain access to sensitive data including primary account numbers, cardholder names, and authentication codes, hackers can impersonate the cardholder, use the card to make purchases, and even steal the cardholder’s identity.

If a data breach occurs and hackers gain access to the bank’s customers’ credit card data, the bank could suffer significant financial and reputational burdens. Customers lose trust in businesses after data breaches, and the costs of this add up.

To protect sensitive data and maintain customer trust during and after the merger, the bank needed a solution to help it accurately, quickly and easily identify where credit card data and other PII was stored, enabling the company to remediate and protect the sensitive data before any future compromise.

The bank turned to Ground Labs for help scanning and identifying cardholder data across its network.

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The solution

Ground Labs’ Enterprise Recon helps achieve PCI DSS compliance

Because this bank handles such a high volume of customer credit card data and PII, the team knew it had a monumental task ahead to find where all that data was being stored. It decided to partner with Ground Labs and now relies on Ground Labs’ award-winning Enterprise Recon software to meet and maintain PCI compliance.

The company uses Enterprise Recon Pro to find where credit card numbers and PII are stored within both structured and unstructured data sources, including files, databases, emails, cloud, big data, and more. After scanning, Enterprise Recon Pro allows the team to view and analyze where this sensitive data resides and immediately contact the owners to take action.

Ultimately, Enterprise Recon Pro provides a blueprint of the sensitive data storage locations across the organization, allowing the bank to ensure on an ongoing basis that it is not storing any credit card numbers or other PII unnecessarily, and when necessary, that the company is storing them securely to protect sensitive consumer information.

Enterprise Recon identifies 54 million instances of sensitive data in the bank’s ecosystem within the first quarter of deployment

Within the first quarter of scanning with Ground Labs’ Enterprise Recon, the bank identified over 54 million instances of sensitive information dispersed across its digital ecosystem. Enterprise Recon’s delegated remediation feature enabled the bank to assign multiple teams to address the risk using Enterprise Recon so this massive undertaking did not fall solely on the shoulders of IT.

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