Utilities
Following a data breach, an Australian utility provider needed a way to identify and secure customers’ personal data (PII).
With Enterprise Recon deployed, the utility company could identify and manage personal information and credit card data wherever it was stored in their systems, enabling them to achieve compliance with PCI DSS and the Australian Privacy Act.
Enterprise Recon PII, Enterprise Recon PCI
Cost of a data breach industrial 2025
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of all cyber-attacks target utiliy companies
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Ransomware surge against utilities 2024
Corporations Have Data Stored In So Many Locations That It Is Impossible To Manually Look For Information. With The Data Security Tool From Ground Labs, It Makes The Process Easy And Simple For Organizations To Search For Data That Is Stored In A Non-secure Manner And Take Corrective Actions To Remediate It And Secure The Data.
Enterprise Recon PII provides our team with centralized management of our data discovery process, allowing us to manage all scans from a single location without having to physically go to each and every machine to install and scan. This has created greater awareness of how and where we store data, enabling us to stay compliant with a variety of privacy regulations.
Enterprise Recon PII provides our team with centralized management of our data discovery process, allowing us to manage all scans from a single location without having to physically go to each and every machine to install and scan. This has created greater awareness of how and where we store data, enabling us to stay compliant with a variety of privacy regulations.
Reduction in the time data import tasks take
Reduction in the time data import tasks take
Success rate for customers using Flatfile
Success rate for customers using Flatfile
The utilities sector has always been central to society, part of national critical infrastructure and providing essential services that keep homes and businesses running smoothly.
Utility companies are increasingly collecting and sharing vast amounts of customer data, including account details, billing information and usage data.
Customers rely on these businesses to safeguard their data, ensuring privacy and security while maintaining the seamless delivery of essential services.
The company provides drinking water in Australia as well as collects and treats sewage. As a government-owned entity servicing a region of over 500,000 people, the utility company is responsible for a large volume of personally identifiable information (PII) and payment card industry (PCI) data, including credit card numbers.
After suffering a data breach – both a major issue for the customers and a reputational problem for the brand – the utility company began searching for a solution to help it identify where its customers’ personal information (PII) and payments data was being stored.
Because this utility company handles such a high volume of personal information, the team knew it had a significant challenge ahead to find where all that data was being stored. It decided to partner with Ground Labs and now relies on award-winning Enterprise Recon to maintain ongoing awareness of where sensitive data is stored.
The company uses Enterprise Recon PII and Enterprise Recon PCI to find where credit card numbers and PII are stored within both structured and unstructured data sources, including files, databases, emails, cloud, big data and more. After scanning, Enterprise Recon allows the team to view and analyze where sensitive data resides and immediately contact data and system owners to take action.
Ultimately, Enterprise Recon provides a blueprint of the storage locations hosting PII and payments information across the organization, allowing the company to ensure that it is not storing any sensitive data unnecessarily, and that it is storing essential data securely to protect its customers.
After beginning the scanning process with Ground Labs’ Enterprise Recon, the utility provider identified millions of instances of customer credit card and PII information across its network. Enterprise Recon’s delegated remediation feature enabled the airline to assign multiple teams to address the risk, supported by its in-built capabilities to mask, encrypt, quarantine and delete data.
