Enterprise Recon - Licence Agreement Pdf

All users of Enterprise Recon are bound by the following End User Licence Agreement.

End User Licence Agreement

Enterprise Recon - Additional Licence Information

Subscription Licence

Enterprise Recon is a subscription licence that is valid for an agreed term. The default subscription term is 12 months unless otherwise specified on a quotation or invoice issued by Ground Labs or its authorised partner. Upon conclusion of the licence period the software will cease to function until a subsequent licence term has been purchased and a new licence key issued. The licencing period commences from the day Ground Labs confirms the licence is available for download via the Ground Labs online customer portal.

Any unused portion of the licence during the subscription term is forfeited and can not be rolled over into subsequent terms.

Support and Maintenance

Product updates are included throughout the term of the licence. In addition licenced customers are provided with online technical support including online product documentation, FAQs and a help desk ticketing system for cases to be raised and responded to by Ground Labs support engineers.

Licencing Restricted by Concurrent Hosts Registered with the Enterprise Recon Master Hub

An Enterprise Recon Master Hub licence is required and will determine the maximum number of Enterprise Recon Node Agents that can communicate with the Master Hub. A licence key file may only be used for one instance of a Master Hub Server and a network MAC address or local hostname must be provided before a licence key can be issued for a given Master Hub. This information is entered by the customer using the Ground Labs online customer support portal after a licence has been purchased. Additional Master Hub servers require additional licence keys to be purchased from Ground Labs.

Node Agents may be deployed on desktops, servers, notebooks/laptops, physical hosts or logical virtual hosts provided such hosts are running a supported operating system.

A single Enterprise Recon licence file is issued for each order. For example if you have placed a single order for a 100 host Enterprise Recon licence, a single Enterprise Recon licence file will be generated to authorise 100 Node Agents to connect to a single Master Hub. The licence file will be restricted for use on a Master Hub Server which matches the computer hostname and/or network MAC address which was entered via the Ground Labs online customer portal prior to the licence key being downloaded.

Please note that circumvention of any conditions via technical or other means, constitutes a willful violation of copyright.

Delivery

Electronic Software Delivery, activated by means of a licence key.

Refund Policy

Ground Labs does not provide refunds as a matter of standard practice. If you have a dispute or complaint or any other dissatisfaction regarding Ground Labs software please contact us via email or telephone. Ground Labs will endeavor to provide customer satisfaction including remediating any fault or issue presented within a 60 day time period.

Card Recon - Licence Agreement

All users of Card Recon are bound by the following End User Licence Agreement.

End User Licence Agreement

Card Recon - Additional Licence Information

Subscription Licence

Card Recon is a subscription licence that is valid for an agreed term. The default subscription term is 12 months unless otherwise specified on a quotation or invoice issued by Ground Labs or its authorised partner. Upon conclusion of the licence period the software will cease to function until a subsequent licence term has been purchased and a new licence key issued. The licencing period commences from the day Ground Labs confirms the licence is available for download via the Ground Labs online customer portal.

Any unused portion of the licence during the subscription term is forfeited and can not be rolled over into subsequent terms.

Support and Maintenance

Product updates are included throughout the term of the licence. In addition licenced customers are provided with online technical support including online product documentation, FAQs and a help desk ticketing system for cases to be raised and responded to by Ground Labs support engineers.

Licencing Restricted by Host

A Card Recon licence is required for each host where Card Recon is to be used. This may include desktops, servers, notebooks/laptops, physical hosts or logical virtual hosts. Customers are required to provide Ground Labs with a list of Hostnames or the Network Mac Addresses for each host requiring a licence. This information is entered by the customer using the Ground Labs online customer support portal after a licence has been purchased.

Customers may elect to provide host information at a later time after purchasing has been completed. This enables customers to purchase licences in quantity without immediately requiring the details of each host to be licenced.

The Card Recon licence file is issued for each order. For example if you have placed a single order for 100 host licences, a single host file will be provided containing a list of the 100 hostnames and/or network MAC address(s). This enables easy distribution of licencing amongst hosts.

Where unallocated licences are updated with host information, Ground Labs will issue a new licence file for that order with the additional hosts.

Please note that circumvention of any conditions via technical or other means, constitutes a willful violation of copyright.

Updating Licences

Once a host has been added it cannot be deleted or changed. Where a customer has assigned all licences purchased and then requires new hosts to be covered, additional licences should be purchased. In addition where a host has changed its hostname or network MAC address a new licence is required.

Customers who have purchased a licence and have not yet submitted the required information for each host should login the Support area of the Ground Labs website using the credentials supplied at the time the original order was placed.

If you have trouble logging in please contact us for further assistance.

Delivery

Electronic Software Delivery, activated by means of a licence key.

Refund Policy

Ground Labs does not provide refunds as a matter of standard practice. If you have a dispute or complaint or any other dissatisfaction regarding Ground Labs software please contact us via email or telephone. Ground Labs will endeavor to provide customer satisfaction including remediating any fault or issue presented within a reasonable time period.

If you are not clear on the benefits that Card Recon may provide your organisation, we recommend you download and test Card Recon Free Edition before ordering. This is a simplified version of the product that allows prospective customers to make an informed decision regarding the value of Card Recon to their organisation.

Data Recon - Licence Agreement

All users of Data Recon are bound by the following End User Licence Agreement.

End User Licence Agreement

Data Recon - Additional Licence Information

Subscription Licence

Data Recon is a subscription licence that is valid for an agreed term. The default subscription term is 12 months unless otherwise specified on a quotation or invoice issued by Ground Labs or its authorised partner. Upon conclusion of the licence period the software will cease to function until a subsequent licence term has been purchased and a new licence key issued. The licencing period commences from the day Ground Labs confirms the licence is available for download via the Ground Labs online customer portal.

Any unused portion of the licence during the subscription term is forfeited and can not be rolled over into subsequent terms.

Support and Maintenance

Product updates are included throughout the term of the licence. In addition licenced customers are provided with online technical support including online product documentation, FAQs and a help desk ticketing system for cases to be raised and responded to by Ground Labs support engineers.

Licencing Restricted by Host

A Data Recon licence is required for each host where Data Recon is to be used. This may include desktops, servers, notebooks/laptops, physical hosts or logical virtual hosts. Customers are required to provide Ground Labs with a list of Hostnames or the Network Mac Addresses for each host requiring a licence. This information is entered by the customer using the Ground Labs online customer support portal after a licence has been purchased.

Customers may elect to provide host information at a later time after purchasing has been completed. This enables customers to purchase licences in quantity without immediately requiring the details of each host to be licenced.

The Data Recon licence file is issued for each order. For example if you have placed a single order for 100 host licences, a single host file will be provided containing a list of the 100 hostnames and/or network MAC address(s). This enables easy distribution of licencing amongst hosts.

Where unallocated licences are updated with host information, Ground Labs will issue a new licence file for that order with the additional hosts.

Please note that circumvention of any conditions via technical or other means, constitutes a willful violation of copyright.

Updating Licences

Once a host has been added it cannot be deleted or changed. Where a customer has assigned all licences purchased and then requires new hosts to be covered, additional licences should be purchased. In addition where a host has changed its hostname or network MAC address a new licence is required.

Customers who have purchased a licence and have not yet submitted the required information for each host should login the Support area of the Ground Labs website using the credentials supplied at the time the original order was placed.

If you have trouble logging in please contact us for further assistance.

Delivery

Electronic Software Delivery, activated by means of a licence key.

Refund Policy

Ground Labs does not provide refunds as a matter of standard practice. If you have a dispute or complaint or any other dissatisfaction regarding Ground Labs software please contact us via email or telephone. Ground Labs will endeavor to provide customer satisfaction including remediating any fault or issue presented within a reasonable time period.

If you are not clear on the benefits that Data Recon may provide your organisation, we recommend you download and test Data Recon Free Edition before ordering. This is a simplified version of the product that allows prospective customers to make an informed decision regarding the value of Data Recon to their organisation.

Card Recon
Data Recon
Enterprise Recon