BY Stephen Cavey | 16 August 2021
Since its inception, Ground Labs has remained committed to providing the highest quality of customer support for organizations worldwide, helping them gain a better understanding of their data, regardless of where it resides. Throughout the past year, this commitment was put to the test amid the global pandemic, and our award-winning customer service department delivered, working tirelessly to ensure customer needs were efficiently met, regardless of the query, day or time.
For these efforts, Ground Labs was named the winner of a Gold Stevie® Award in the Customer Service category of the 18th annual International Business Awards®, the world’s premier business awards program. This year, organizations spanning 63 territories applied for the honor, with Ground Labs winning the top spot in Customer Service for several reasons, including:
I’d like to personally thank the Ground Labs customer support team for its continued dedication to delivering world class customer service during such a challenging year. This latest award win is a testament to the team’s drive, hard work, and commitment to customers. Thank you!
More information on the International Business Awards can be found here. Looking to get started on your data discovery journey, while working closely with our experienced customer support team? Contact us today.
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As companies all around the world continue have large portions of their workforce remote, the need to keep their data safe and protected is even more critical. To help companies navigate this new reality and mitigate security risks, we are providing a 90-day complimentary version of our flagship solution—Enterprise Recon. Learn more about it here.
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